Information Technology Senior Site Reliability Engineer - Application Support
Sands
職位描述
Job Descriptions:
❖ Define and execute on incident response, root cause analysis (RCA), and remediation process, focusing on long term reliability improvements
❖ Perform hands on troubleshooting across application, containers, database, and messaging and Data Lakehouse layers
❖ Develop and maintain monitoring, logging, and alerting solutions to provide real time visibility into application and platform health
❖ Debug, diagnose, and fix application level issues encountered in production, including defects related to configuration, deployment, performance, resource utilization, and runtime behavior
❖ Work alongside the local Operations team to define, implement, and monitor SLIs, SLOs, and automation to guide reliability decisions and operational priorities
Position Requirements:
❖ Bachelor Degree in Computer Science, Information Technology, Cybersecurity, or a related field
❖ 5+ years of experience in Site Reliability Engineering, Application Support Engineering, DevOps, or DevSecOps role
❖ Strong hands-on experience in supporting production applications in live, customer facing environments
❖ Proficiency in SRE fundamentals: SLIs/SLOs, error budgets, capacity planning, chaos testing, and toil reduction
❖ Experience with monitoring and logging platforms (e.g. Prometheus, Grafana, ELK stack)
❖ Experience collaborating with application development teams diagnose, fix, and deploy production issues
❖ Ability to debug application issues in ReactJS and NodeJS, including reviewing code, logs, configurations, and runtime behavior to identify and resolve production incidents
❖ Strong hands-on experience with PostgreSQL and Apache Kafka
❖ Proficiency in scripting or automation languages (e.g. Python, Bash, PowerShell)
❖ Demonstrated ability to leverage AI-assisted tools (e.g. GitHub Copilot, ChatGPT / enterprise AI assistants, or similar) to accelerate operation tasks while strictly adhering to enterprise security, data protection and compliance requirements
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