Information Technology Senior Site Reliability Engineer - Application Support
Sands
Job Description
Job Descriptions:
❖ Define and execute on incident response, root cause analysis (RCA), and remediation process, focusing on long term reliability improvements
❖ Perform hands on troubleshooting across application, containers, database, and messaging and Data Lakehouse layers
❖ Develop and maintain monitoring, logging, and alerting solutions to provide real time visibility into application and platform health
❖ Debug, diagnose, and fix application level issues encountered in production, including defects related to configuration, deployment, performance, resource utilization, and runtime behavior
❖ Work alongside the local Operations team to define, implement, and monitor SLIs, SLOs, and automation to guide reliability decisions and operational priorities
Position Requirements:
❖ Bachelor Degree in Computer Science, Information Technology, Cybersecurity, or a related field
❖ 5+ years of experience in Site Reliability Engineering, Application Support Engineering, DevOps, or DevSecOps role
❖ Strong hands-on experience in supporting production applications in live, customer facing environments
❖ Proficiency in SRE fundamentals: SLIs/SLOs, error budgets, capacity planning, chaos testing, and toil reduction
❖ Experience with monitoring and logging platforms (e.g. Prometheus, Grafana, ELK stack)
❖ Experience collaborating with application development teams diagnose, fix, and deploy production issues
❖ Ability to debug application issues in ReactJS and NodeJS, including reviewing code, logs, configurations, and runtime behavior to identify and resolve production incidents
❖ Strong hands-on experience with PostgreSQL and Apache Kafka
❖ Proficiency in scripting or automation languages (e.g. Python, Bash, PowerShell)
❖ Demonstrated ability to leverage AI-assisted tools (e.g. GitHub Copilot, ChatGPT / enterprise AI assistants, or similar) to accelerate operation tasks while strictly adhering to enterprise security, data protection and compliance requirements
Job details and availability are governed by the employer’s official careers site.