揾工 日報

Job Purpose Support the Assistant Manager with the daily operations of the Public Area Department, specifically leading, guiding, and monitoring Cleaners assigned to non-gaming zones (such a hotel lobbies, shopping malls, and back-of-house areas). Motivate Team Members to exceed guests’ expectations by ensuring all public areas are clean, tidy, safe, well-maintained and well-presented.service. Key Responsibilities • Conduct daily inspections of all non-gaming public areas (including hotel lobbies, shopping arcades, non-gaming washrooms, hallways, stairways, offices, grounds, rotunda, banquet areas, function and meeting rooms) and execute correction action if needed • Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling • Record inventory and consumptions and order cleaning supplies when required • Supervise periodic deep cleaning, painting, chandelier cleaning, marble restoration and carpet shampooing • Maintain a handover logbook to record necessary follow-ups for the incoming shift • Report unusual activities and health and safety issues immediately Competencies and Requirements Experience: Minimum 3 years of experience in a five-star hotel Knowledge/Certificates: Knowledge of cleaning activities, tools and detergents; hard and soft floor care and equipment operation; use of chemicals and machinery operation Education: Secondary school diploma or above Language Ability: Fluent in Cantonese and Mandarin, and good English Computer Skills: Proficient in MS Office