揾工 日報

Job Purpose: Provide excellent customer service and ensure guests receive courteous and efficient five-star service. Introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently, Clear and reset tables for new guests. Key Responsibilities: • Clean and tidy the dining area and equipment • Prepare glassware and linen for table setting • Maintain stock levels and control monthly inventory • Keep menus and beverage lists in good condition • Know and understand drink lists, menu items, products and services and upsell alternatives Competencies and Requirements: Experience: Minimum of 1 year customer service experience in a Chinese restaurant: experience in a five-star hotel an advantage Knowledge/Certificates: Good product knowledge of Chinese cuisine and preparation methods; basic cash handling Education: Secondary school diploma or above Language Abilities: Fluent spoken Cantonese, Mandarin and English Computer Skills: Knowledge of Micros an advantage