揾工 日報

Job Purpose To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions. Key Responsibilities • Greet and welcome guests in an articulate, warm manner • Ensure accuracy of guest orders from beginning to end • Must anticipate guest needs at all times • Assist in serving food & beverages while engaging with guests • Must use guest name in a natural manner where possible • Be fully conversant with all services and facilities offered by the hotel • Maintain excellent standard of personal appearance and hygiene at all times • Accept any other duties and responsibilities assigned by the Supervisor Competencies and Requirements Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage Education: High school certificate or equivalent Knowledge/Certificates: Knowledge of restaurant service Language Ability: Fluent Mandarin; working knowledge of English Others: Good social skills; can work well under pressure