揾工 日報

Job Purpose Manage the daily operations of the restaurant and ensure guests receive courteous and efficient five-star service by leading, motivating and coaching Team Members to exceed guests’ expectations. Key Responsibilities • Ensure the operation runs according to established operating procedures • Manage the operation cost-effectively and efficiently within budget • Develop and implement an innovative business strategy to maximise revenue and productivity • Monitor consumption and maximise capacity of resources and equipment • Coordinate with the kitchen to design menus and promotions • Address guests’ requests and handle complaints promptly and to their satisfaction • Provide supervision, direction and leadership to the management team to achieve department goals • Oversee operation administration Competencies and Requirements Experience: Minimum of 5 years’ managerial experience in a 5-star Chinese restaurant Knowledge/Certificates: Excellent product knowledge of Chinese cuisine and wine; basic budgeting and cash handling experience Education: Secondary school diploma or above; Bachelor degree in hospitality management an advantage Language Abilities: Fluent spoken and written English, Cantonese and Mandarin Computer Skills: Proficient in MS Office