MoJob Daily

Job Descriptions: ❖ Provide guests with F&B Services, such as reservations, advice on ordering, and beverage selection in a professional and friendly manner ❖ Monitor guest reactions and confer frequently with servers or captains to ensure guest satisfaction. Handle guest complaints and comments and deal with unexpected situations ❖ Provide supervision, training and direction to captains and servers to ensure efficient and optimum level of service standards Position Requirements: ❖ 2 years experience as manager in a 4-5 star hotel or quality restaurant ❖ Excellent customer service ❖ Overnight shifts and split shifts are required ❖ Familiar with MICROS, POS or E2E system is preferred ❖ Fluent in Chinese and English writing and communication skills