揾工 日報

Job Descriptions: ❖ Contribute to incident response, root cause analysis (RCA), and remediation, focusing on long term reliability improvements. ❖ Perform hands on troubleshooting across application, containers, database, and messaging and Data Lakehouse layers. ❖ Debug, diagnose, and fix application level issues encountered in production, including defects related to configuration, deployment, performance, resource utilization, and runtime behavior. ❖ Actively participate in on call rotations, incident response, and onsite troubleshooting root cause analysis, and remediation of production issues. ❖ Maintain monitoring, logging, and alerting solutions to provide real time visibility into application and platform health Position Requirements: ❖ Bachelor Degree in Computer Science, Information Technology, Cybersecurity, or a related field ❖ 3+ years of experience in Site Reliability Engineering, Application Support Engineering role ❖ Hands-on experience in supporting production applications in live, customer facing environments. ❖ Proficiency in SRE fundamentals: SLIs/SLOs, error budgets, capacity planning, chaos testing, and toil reduction ❖ Experience with monitoring and logging platforms (e.g. Prometheus, Grafana, ELK stack) ❖ Proficiency in scripting or automation languages (e.g. Python, Bash, PowerShell) ❖ Demonstrated ability to leverage AI-assisted tools (e.g. GitHub Copilot, ChatGPT / enterprise AI assistants, or similar) to accelerate operation tasks while strictly adhering to enterprise security, data protection and compliance requirements