Retail Operations – Head
Sands
Job Description
Job Descriptions:
❖ Monitor all scope of daily operations of the store to ensure that the store is properly staffed, stocked and organized
❖ Directly assist guests to meet company service standard through resolving guest complaints and ensuring guest satisfaction
❖ Take lead to drive revenue via monitoring team performance to meet budget target and maximize revenue
❖ Handling of merchandise of slow moving, over-stocked, damaged or transferred merchandise to maintain required month of supply.
❖ Manage scheduling and shift changes with available manpower resources to appropriate areas to match business levels
Position Requirements:
❖ A minimum of 4 years working experience in retail with 1-2 years of supervisory experience is required
❖ Diploma/ Bachelor degree of Retail Operation or relevant field is preferred
❖ Fluent in English, Cantonese and Mandarin
❖ Strong in communication with excellent customer service and problem solving skills
❖ Proficient in Microsoft Office
❖ Show interest and passion in basketball and sports products
Job details and availability are governed by the employer’s official careers site.