揾工 日報

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。Job Description:To be responsible for the operations of the Front Office department at MGM including services at the Reception and Telephone OperatorBe knowledgeable of Hotel information to effectively and confidently answer guest inquiriesTo be responsible for providing Front Office Reception and Telephone Operator services to all guests at MGM in accordance with established department standards ensuring the highest level of service is provided to Hotel guests, members and other customersProvide a welcoming statement and deliver personalized service to all hotel guests by having genuine interest in guest preferences, wishes and expectation personally and through telecommunicationsEnsure accurate registration of guests, room assignment, reservations and details; prepare keys, collect payments and provide appropriate hotel orientation when necessaryMaintain a cash float, accept and process payment for guest accounts at registration and checkout; maintain a daily report of all deposits and receipts and ensure all transactions, postings and cash are accounted for and balanced at the beginning and end of each work shift according to MGM standardJob Requirements:2 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environmentBachelor’s Degree from reputable University preferred.Excellent language skills in English, Cantonese and MandarinExcellent knowledge of Opera, Microsoft Office, HotSOS and other operating systemMust be able to work various shifts including weekends and holidays