揾工 日報

REQ14862 Assistant Executive Housekeeper (Open)POSITION SUMMARY:Assistant Executive Housekeeper - EVS is responsible for the management of all public area cleaning and waste management in accordance with Company’s service standards.PRIMARY RESPONSIBILITIES:Effective and efficient management of public area cleaning programs of assigned areas, these areas include casino, F&B outlets, external and car parks, washrooms, waste depot and all back of house staff facilities.Managing the day to day operation of the department with the ability to maximize productivity and minimize operating costs.Coordinate all cleaning activities with relevant departments to achieve desired results with minimum disruption to the Casino, Food and Beverage and Hotel operations.Coordinate training programs for cleaning and waste depot, fostering the career development of all team members.Development and continuous improvement of Standard Operating and Emergency Procedures for all public area cleaning activities.Implementation and monitoring of quality assurance program to ensure consistent cleaning standards are maintained throughout the complex.Ensure adequate staffing levels are maintained for each shift rotation to meet the cleaning demands and maintain five star service standards.Ensure all cleaning staff adheres to established Company’s policies and procedures.Ensure cleaning staff adhere to all security procedures and practices and follow grooming standardsManage waste recycling program including selling the message to the staff.Manage cleaning activities of all contract cleaners to ensure set standards are achieved.Actively participate in health and safety activities to ensure workplace hazards are minimized and the health and safety of all employees is ensured. Ensure all cleaning machinery is maintained as per R & M Schedules.Support other sections within the EVS Department such as Cloakroom, Kids’ City and Courtesy Team if required.Upkeep and communicating maintenance issues to the maintenance team and proper follow through to their satisfactory completionWork closely with engineering department to ensure the property is being kept at all times in pristine condition.Work out preventive programs with engineering to ensure not only in upkeeping the quality standards but in intend of surpassing the standardsEnsure the attitude and public demeanor all the EVS staff are a true representation of CompanyActing also as part of the Company ambassador team while working in the public areaAdhere to all Company policies and procedures.Report accidents, injuries, unsafe work conditions and / or security issues to supervisorsPerform other reasonable job duties as assigned by supervisors from time to time                                                                             QUALIFICATIONS:Experience 5 – 7 years working experience with 2 year in Assistant Manager positionEducation High school diploma or equivalent professional trainingSkills / CompetenciesPatienceAbility to follow throughFluent in both written and spoken Cantonese and EnglishAbility to work on flexible shift including overnight, weekends and holiday on rotation basisAdvantageous SkillsExcellent interpersonal / presentation skills are preferred