揾工 日報

Position Summary To perform body massage, body treatments and beauty treatments to spa guests. To ensure the services are delivered in accordance with the spa's standards. Primary Responsibility • To prepare, clean and tidy spa premises. • To be fully aware of the daily booking programmed and to update any changes to the reception.  • To check the following day's appointments at the end of each day and to make necessary preparations accordingly.  • To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa's guests.  • To check and maintain product supplies at the beginning and end of each day. • To check Spa Card carefully for specific instructions or guest requests . • Replace soiled Linen in the pavilion with clean one. • Check and clear all Spa fresh materials in the General Store. • To ensure that the guest is greeted by their family name as far as possible. • To ensure guest comfort during the treatment by monitoring room temperature, lighting, sunlight and music level. • To report any guest comments or complaints to the Senior Therapist as soon as convenient, In the absence of Senior Therapist, guest comments should be reported to the Spa Manager.  • To have a complete understanding of and adhere to the Spa and hotels policy and procedures. • To ensure Spa's grooming standards are adhered to. Requirements '- Minimum 2 years work experience in a hotel Spa or day Spa environment - Certified in massage therapist - Good command of speaking cantonese or putonghua and advantage - Able to work on shifts, weekends and public holidays - Positive services attitude, motivated, dedicated and enthusiastic - Outstanding interpersonal and communications skills - Aspires to the 5 star hotel standard of service and care for customers