Manager - Loyalty Event & Communication
Galaxy
Job Description
Position Summary
The Manager, Event & Communication is responsible for planning, administration and logistics for both large- and small-scale Player events & promotions for Mass and Premium Mass Market from ideation to on-site managements and post-event analysis. This individual should have a love for event management, provide outstanding customer service, be an enthusiastic, high energy professional, and be able to build relationships with internal and external constituents. Primary Responsibility
• Lead the planning and execution of hosted player events & promotions, sponsorships and other marketing activities. • Work closely with internal stakeholders to achieve the player events & promotions' goals and objectives in line with the advertising thematic directions.• Conduct Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on.• Follow the annual budget and administer that budget in a responsible manner.• Plan and oversee the player events & promotions, manage all aspects of on-site production to successfully execute the Casino Marketing programs.• Work with the key operational departments to ensure that player events & promotions are communicated through the resort in an effective manner.• Identify effective Communication channels to advertise the promotional messages.• Work closely with design on development and delivery of creative assets for print materials to brand the player events & promotions.• Propose new ideas and make recommendations to improve player events & promotions.• Provides direction and monitors ongoing execution and development of regular reports.• Analyze the results of player events & promotions to ensure their efficacy.• Consistently offer professional, friendly and engaging service.• Other projects and responsibilities may be added at the Senior Manager’s discretion.Requirements
• Bachelor’s degree required; or equivalent combination of education and experience. • Minimum 3-4 years event management and marketing experience.• Enhanced interpersonal communication and social skills and negotiation ability.• Proficiency in English, Cantonese and Mandarin• Solid knowledge of Microsoft Office products• Strong time management, Managerial, Organisational, Multi-task and Problem Solving skills • Self-motivation with the ability to generate new events and promotions idea • Willing to work overtime, and during weekends and holidays
Job details and availability are governed by the employer’s official careers site.