Service Agent - Sensations
Galaxy
Job Description
Position Summary
Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner in order to meet and exceed customers’ needs and business requirements.
Ensure adherence to service standards and operating procedures established.
Ensure excellent customer experience and service to maximize revenue.
Primary Responsibility
Take orders for and serve all food and beverage requests, using suggestive selling techniques
Clear tables during service, control guest checks and secure proper payment using prescribed cash handling procedures
Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence
Ensure station and table set up are completed and performed various side duties as assigned
Perform any job duties assigned by Supervisors
Requirements
Related hospitality training preferred but not essential
Good verbal communication skills
Ability to effectively deal with internal and external customers
Minimum 1 years of relevant experience in similar role
Fluency in Cantonese. Knowledge of English and Mandarin will be an advantage
Job details and availability are governed by the employer’s official careers site.