揾工 日報

Position Summary The Mixologist is responsible for the beverage program at The Ritz Carlton Bar & Lounge, delivering a distinctive, world‑class cocktail experience aligned with the venue’s premium positioning and service standards. The role requires advanced cocktail innovation, menu engineering, and operational leadership to support revenue growth, brand recognition, and elevated guest experience. The role is responsible for overseeing the daily bar operations, ensuring high standards of beverage quality, service excellence, and team performance. This role combines advanced mixology expertise with supervisory responsibilities, including team guidance, training, and operational control, to deliver a premium guest experience aligned with brand and business objectives.Primary Responsibility Operational ManagementSupervise day-to-day bar operations to ensure smooth service flow and adherence to operational standardsOversee preparation, presentation, and consistency of all beverages in line with established recipes and quality benchmarksEnsure compliance with hygiene, safety, and local regulatory requirements Team Leadership & DevelopmentGuide, coach, and supervise bartenders and bar team members to maintain service excellenceConduct on-the-job training and support skill development in mixology techniques and product knowledgeFoster a positive, performance-driven team culture and ensure alignment with service standards Menu & Product InnovationContribute to the development and enhancement of cocktail menus and beverage offeringsMonitor market trends and introduce innovative concepts to elevate guest experienceEnsure proper execution of new beverage launches and promotions Inventory & Cost ControlMonitor stock levels, ordering, and inventory management to minimize wastage and control costsConduct regular stock checks and support variance analysisEnsure efficient utilization of bar resources and maintain proper storage procedures Guest Experience & Service ExcellenceEngage with guests where appropriate to enhance personalized service and premium experienceHandle guest feedback and service recovery in a professional and timely mannerEnsure consistency in service delivery across all shifts Coordination & ComplianceLiaise with F&B management, procurement, and other departments to ensure smooth operationsEnsure adherence to company policies, SOPs, and DSAL labor framework requirementsSupport documentation and reporting related to bar performance and operationsRequirements Experience & Qualifications Minimum 4–6 years of experience in bar operations or mixology, preferably within a luxury hospitality environmentPrior supervisory or team leadership experience requiredRelevant certifications in mixology, bartending, or hospitality management preferred Skills & CompetenciesStrong technical knowledge of mixology, spirits, wines, and beverage trendsProven ability to supervise, train, and motivate a teamStrong operational and organizational skills with attention to detailGood communication and interpersonal skills with a guest-focused mindset Other RequirementsAbility to work flexible shifts, including weekends and holidaysGood understanding of hygiene, safety, and compliance standardsProficiency in English; additional language skills (e.g., Cantonese or Mandarin) is an advantage