Supervisor (P&D)
Galaxy
Job Description
Position Summary
Supervisor - P&D and PWF is responsible to support Assistant Manager/ Manger/ Senior Manager for the management of the P&D and PWF Team of Facilities Management (FM) to provide operation & maintenance (O&M) of the pool, water features facilities, plumbing and drainage (P&D) system for the Galaxy Macau Cotai precinct for the 24/7 running of all the business operations in Gaming, Hospitality, F&B, MICE and Administration, etc., in terms of business continuity, legitimacy, guest comfort and future development in a professional, work-efficient and cost-effective manner.Primary Responsibility
Support the Assistant Manager / Manager / Senior Manager – P&D and PWF in overseeing the operation and maintenance (O&M), Alteration & Addition (A&A), and improvement/upgrade projects for swimming pools, water features, and plumbing & drainage (P&D) systems, whether managed in-house or outsourced, to ensure business continuity and support Gaming, Hospitality, F&B, MICE, and Administrative operations
Assist in leading, coaching, and developing the P&D and PWF team to achieve operational excellence and service standards
Maintain effective communication, coordination, and collaboration within Facility Management and across all GEG business units, vendors, and service providers
Support the implementation and monitoring of approved O&M plans, including operation plans, Planned Preventive Maintenance (PPM) programs, corrective maintenance (CM), and emergency repairs, ensuring compliance with statutory requirements, brand standards, O&M manuals, and industry best practices
Assist in executing and monitoring emergency response plans, crisis management procedures, and related contingency measures in accordance with approved policies, procedures, SOPs, and management directives
Track and monitor approved Key Performance Indicators (KPIs) and energy performance targets, reviewing and reporting results and recommending improvements where necessary
Ensure effective implementation of O&M plans through site inspections, KPI tracking, and performance benchmarking to maintain compliance with statutory requirements, brand standards, and energy-saving targets
Support sustainability, Workplace Health & Safety (WHS), environmental, risk management, and quality assurance/control initiatives through active participation, training, and team engagement
Provide technical guidance and support to Senior Technicians and Technicians in carrying out preventive maintenance, corrective maintenance, emergency repairs, and troubleshooting activities
Arrange and deliver practical on-the-job training and technical development programs for technicians
Participate in company-organized training programs and development initiatives
Provide engineering and technical support to all GEG business units as required
Perform any other duties and responsibilities assigned by management
Requirements
Diploma or above in Electrical Engineering, Mechanical Engineering, Building Services Engineering, or a related discipline; relevant apprenticeship training is an advantage.
Minimum 7 years of relevant experience in the installation, testing, commissioning, operation, and maintenance of swimming pools, water features, plumbing & drainage systems, or CCMS, preferably within a 5-star hotel, resort, or large-scale facility environment.
Familiarity with Computerized Maintenance Management Systems (CMMS).
Relevant technical certifications (e.g., Electrical Technician Assessment, Welding, Confined Space Safety, Working at Height, Mobile Aluminum Tower Safety) are an advantage.
Strong leadership, communication, and interpersonal skills, with a proactive, positive, and results-oriented approach.
Demonstrated technical problem-solving ability and commitment to safety, quality, and operational excellence.
Ability to work effectively both independently and as part of a team.
Proficiency in spoken and written Cantonese; knowledge of English and/or Mandarin is an advantage.
Basic computer proficiency, including Microsoft Office applications; knowledge of AutoCAD is an advantage
Job details and availability are governed by the employer’s official careers site.