揾工 日報

Position Summary - Handling reservations and guests inquiry - Welcoming and serving guests according to the given instructions and established service standards - Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practiceRequirements - 1 year at a 5-star hotel or reputable restaurant - Frontline customer service experience in airlines, retail, concierge is an added advantage Knowledge  - Basic F&B product and service knowledge - Advance customer service skills - Fluent with Cantonese or Mandarin and English, both written and spoken - Able to walk and stand continuous for extended amount of time Primary Responsibility - Assist the restaurant manager in handling the daily operations of the restaurant, assist in making reservations for guests and answering guests' inquiries- Welcome and serve guests efficiently according to established standards- Maintain the dining area and service equipment in good and clean condition